For this assignment, I chose to research the web-based reselling platform, Depop. While Depop has an innovative business model, it has faced significant challenges with customer reviews and online feedback. This blog will address these issues, as I believe that despite its potential, Depop's execution falls short in several areas. Many users find the app difficult to navigate and struggle to understand how to effectively become sellers. Additionally, some customers have expressed concerns about the platform’s seller policies, which can deter committed users. I selected Depop because I have personally used it to sell thrifted items and purchase products from other sellers. I also see promise in their online marketing strategy, though they need to address some technical aspects to create a more polished user experience. Depop’s value proposition is to offer users an online marketplace where they can list their clothing items for others to like, share, send offers, or purchase. The pl